Last Updated: April 16, 2026
At Flex Fit Supplements, we are committed to delivering your orders quickly, safely, and efficiently. This policy outlines how we process, ship, and deliver your purchases to ensure a clear and reliable experience.
For any order-related inquiries, please contact us:
📧 info@flexfitsupplements.cc
Order Processing
Orders are processed after successful payment confirmation.
Processing times:
- Standard orders: 1–3 business days
- High-demand periods: up to 5 business days
Processing takes place Monday through Friday, excluding public holidays. Orders placed after daily cutoff times may begin processing on the next business day.
Shipping Methods
We work with trusted shipping partners to ensure dependable delivery, including:
- USPS
- UPS
- FedEx
- DHL
- Local and regional courier services
Shipping options may vary depending on your location and the method selected at checkout.
Delivery Timeframes
Estimated delivery times begin once your order has been shipped:
- United States: 2–7 business days
- International: 7–21 business days
Please note that these are estimated timeframes and may vary due to external factors such as carrier delays, customs processing, weather conditions, or seasonal demand.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details.
Please allow up to 48 hours for tracking updates to appear in the carrier’s system.
Shipping Details & Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout.
Flex Fit Supplements is not responsible for delivery issues caused by:
- Incorrect or incomplete addresses
- Missing apartment, suite, or unit numbers
- Invalid postal or ZIP codes
Packages returned due to incorrect information may require additional shipping fees for reshipment.
Order Modifications & Cancellations
Orders can only be changed or canceled before they enter the processing stage.
Once an order has been processed or shipped, it cannot be modified or canceled.
Lost or Stolen Packages
If your order is marked as delivered but cannot be located:
- Check your immediate surroundings
- Contact neighbors or building management
- Reach out to the shipping carrier directly
Flex Fit Supplements is not liable for lost or stolen packages after delivery has been confirmed.
Damaged Orders
If your order arrives damaged, please contact us within 48 hours of delivery:
📧 info@flexfitsupplements.cc
Include:
- Your order number
- Photos of the packaging
- Photos of the damaged item
We will review the issue and assist you with a resolution where applicable.
International Shipping
International orders may be subject to additional charges, including:
- Import duties
- Customs fees
- VAT or local taxes
These fees are determined by your country’s regulations and are the responsibility of the customer. We are not responsible for delays caused by customs processing.
Returned Shipments
Orders may be returned due to:
- Incorrect shipping details
- Delivery refusal
- Multiple failed delivery attempts
- Customs rejection
Reshipping returned packages may require additional fees.
Shipping Delays
Delays may occur due to circumstances beyond our control, including:
- Carrier disruptions
- Weather conditions
- Customs inspections
- Public holidays
- Global logistics challenges
We appreciate your patience and understanding in such situations.
Contact Us
For any shipping-related questions or concerns, please contact:
Flex Fit Supplements Customer Support
📧 info@flexfitsupplements.cc
